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12+ Reasons Why Your Message Won’t Deliver on WhatsApp

WhatsApp is a user-friendly messaging application, but users sometimes face problems with the application. One of the most widespread problems among users that they ask themselves is why won’t my message delivered on WhatsApp?. In this article, we are going to tell you how to solve this problem.

Why Are Not WhatsApp Messages Delivering? or Why Won’t My Message Delivered on WhatsApp?

There are some reason for not delivering messages. Read and follow the options below to find out the reasons of that:

  • Network connection problems: One of the reasons for this problem may be because of your internet connection. Whenever your wireless network does not work appropriately; or your mobile data connection has issues, it causes an error in sending messages to other people.
  • The recipient account is offline: If the problem is not with your internet connection and still your messages do not deliver, one of the reasons may be because your friend does not receive your message because their recipient is offline. Immediately after the person connects to the internet, the messages will deliver.
  • Number is blocked: Another possible reason may be because of your number blocking. Whenever you are blocked by someone, thus your messages will not deliver, and you will never see a double-tick mark.
  • Problem with WhatsApp service: Sometimes the service of WhatsApp is down, and it fails to deliver your messages. 

Solutions for WhatsApp Messages Not Delivering Problem

This issue can be annoying for WhatsApp users, especially when they are in a hurry to send a message. We have already told you the reasons for not delivering messages on WhatsApp. Now it is time to tell what you need to do to fix the problem.

Check Out the Network Connection

Sometimes your network connection may cause this problem. The first thing you need to do is to disable and re-enable your mobile data or restart your Wi-Fi network. If your messages still cannot be delivered, you should check your network setting. Follow the steps below for iPhone and Android devices:

On iPhone:

  • Go to Setting and select the General.
  • Scroll down and choose Transfer and Reset iPhone.
  • Select Reset and then choose Reset Network Settings.
  • Enter your iPhone’s passcode if they ask.
  • Choose Reset Network Settings to finish it.

           After following these steps, all the data networks stored on your iPhone will be removed,           and you should set up the cellular or Wi-Fi on your iPhone again.

On Android:

  • Go to Settings.
  • Choose General Management.
  • Select Reset to reset network settings.
  • Choose Reset Setting to complete the action.
  • Set up your Wi-Fi and cellular again.

           This should solve your problem. After doing these procedures, open your WhatsApp, and send messages again to see if the problem is solved or not. If your problem does not solve, you should try other solutions.

Restart Your Phone and Reopen WhatsApp

Not delivering messages is annoying, and it can be because of a lag in your phone or the application. An easy way to solve the problem is to restart your phone and reopen your WhatsApp. After restarting your device, send a message to WhatsApp and check the delivery.

Update the Version of WhatsApp.

The old version of WhatsApp may be the reason for not delivering messages. Updating your WhatsApp is another way to solve the problem. Follow the steps to do it:

  1. Go to Apple Store or Play Store.
  2. Go to Update section.
  3. Find the application and select Update.
  4. After completing the update, check whether message is delivered.

Check Verification of Your Phone Number

Another reason for messages which do not deliver is pending number verification in your WhatsApp. If you just installed WhatsApp and did not do the verification for your phone number, it can be the reason for not delivering messages. Follow the steps below to verify your number:

  1. Delete WhatsApp and reinstall it.
  2. Run the application and input your phone number. (Ensure that your number is on working condition.)
  3. Select Next to ask for a verification code.
  4. After receiving the verification code, enter it in the specific box.

Activate Background App Refresh for WhatsApp

You may try activating Background App Refresh on iPhone or Background Data Usage on Android. To do so, follow the steps below:

On iPhone:

  • Go to Setting.
  • Scroll down and find WhatsApp.
  • Enable Backgroud App Refresh to let WhatsApp run in the background.

On Android

  • Hold WhatsApp icon to see more options.
  • Select App info to see the menu of Mobile data and Wi-Fi.
  • Enable the switch for Background data.
  • Make sure background data is not limited to WhatsApp.

Check If You are Blocked

If WhatsApp messages do not deliver to a specific person, it may mean that you are blocked by someone. In this case, you can see that the message was sent but not delivered. We tell you how to check it.

  • Check the last seen status of your contacts. By default, you should see their last seen status. If you do not see your friend’s last seen, you may be blocked. 
  • Check whether the profile picture of your contact is updated. If someone blocks you, you will always see the same picture from the first day when you got blocked.
  • Check whether you can see a single tick for every message. If all messages have it, then probably you have been blocked.
  • Try to call the desired contact. If it will not be done, then you may be blocked.
  • A certain way of checking whether you are blocked or not is adding the contact to a group. If you see this comment that you are not authorized to add these contacts you can be sure that you were blocked. 

After checking whether you were blocked; thus, there is no way to send a message to the contact. Otherwise, the person will remove you from the block list.

Disable Low Power Mode/Data Save

If the Low Power mode or Data Saver mode of WhatsApp is on, it causes not delivering messages on WhatsApp. You must enable a low power mode to solve the problem. To do so, follow the steps below for iPhone and Android:

On iPhone

  • Go to Settings.
  • Go to Battery section.
  • Switch off Lower Power Mode

On Android

  • Go to Settings.
  • Go to Battery.
  • Switch off Battery Saver Mode.

Exit the Beta Program

After trying all the solutions, you still face the problem of not delivering WhatsApp messages; it may be because you are using WhatsApp Beta Program. Follow the steps below to exit it:

On iPhone

  • Go to WhatsApp Setting.
  • Tap on Linked Devices.
  • Select Multi-Device Beta.
  • Select Leave Beta Testing.

On Android:

  • Go to Google Play Store.
  • Search WhatsApp.
  • Tap on the App Details.
  • Exit Beta Testing.

Switch On and Off the Airplane Mode

Follow this solution if you think that not delivering messages is because of network-related problems. Follow the steps below to know how to switch on and off the Airplane mode:

  1. Go to Setting or Control/Notification Center to find the Airplane Mode option.
  2. Switch it on.
  3. Wait for some seconds.
  4. Switch it off to reset the data network.

Set Again Network Settings on Your Phone

Another way to check the network connection is to reset network settings. To do so follow the steps below:

On iPhone

  • Go to mobile Settings.
  • Go to General.
  • Find Reset.
  • Choose Reset Network Settings.

On Android

  • Go to mobile Settings.
  • Find Reset.
  • Choose Reset Network Settings.

Reinstall WhatsApp or Clear WhatsApp Data

Sometimes not delivering messages is because of app-related problems. To solve this problem, you can reinstall the application or clear its data. To reinstall the application, uninstall the app and go to Apple or Play Store to install it again.

For clearing data, do the following:

  1. Go to Setting.
  2. Go to Apps.
  3. Find WhatsApp.
  4. Choose the option of Clear the App Data and Cache Services.
  1. Clean Cache on Your Phone

The usage of cache is that it keeps temporary files which can increase the speed of applications such as WhatsApp. However, errors can happen. The result may affect the application such as; duplication, misplacing, or corruption of some files. Follow the steps to learn how to clear cache on iPhone and Android:

On iPhone:

  • Go to Settings.
  • Tap on Apps.
  • Find WhatsApp.
  • Select Clear History and Website Data.

On Android

  • Go to Settings
  • Tap on Apps.
  • Find WhatsApp.
  • Select Delete the App Data and Cache.

Update IOS or Android on Your Phone

Go to your Setting and check whether your operating system needs to be updated or not.


As we presented earlier, you can fix the problem of not delivering messages on WhatsApp. Has this problem ever happened to you? Which technique did you choose to fix the problem? If this problem occurs again, which solution will you choose to solve the problem?

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